Effective Date: January 01, 2025

Best Buds Mobile Services (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, request our services, or interact with us in any way.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, physical address, and vehicle details when you request a service, quote, or appointment.

• Payment Information: Billing details and payment method information (processed securely through our payment providers — we do not store full credit card numbers).

• Service Information: Vehicle make/model/year, service history, and any related notes for performing and tracking services.

• Website & Marketing Data: IP address, browser type, and interactions with our website, collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule and perform mobile auto repair and maintenance services.

• Communicate with you about your appointments, service updates, and promotions (with your consent).

• Process secure payments.

• Improve our services, website, and customer experience.

• Comply with legal obligations.

3. How We Protect Your Information

We take reasonable and appropriate measures to safeguard your information, including:

• Secure, password-protected systems and encrypted databases.

• Limiting access to personal information to authorized team members only.

• Using secure payment processors for all transactions.

• Regularly reviewing and updating our security practices.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

• Service providers (e.g., payment processors, scheduling software) to perform our services.

• Legal authorities when required by law or to protect our rights.

5. Cookies and Tracking

Our website may use cookies and similar technologies to improve functionality, analyze site traffic, and enhance your experience. You can disable cookies in your browser settings, though some features of our site may not work as intended.

6. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing communications.

• Request a copy of the information we have about you.

You can exercise these rights by contacting us at [your email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.”

9. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Best Buds Mobile Services
Phone: 385-225-6508
Email: bestbudsmobile@gmail.com
Website: www.bestbudsmobile.com